Privacy policy


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Svarbha Jewellery – Privacy Policy



Last Updated: October 7, 2025


Svarbha values your trust and privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our store, or interact with our services (“Services”).


Our website is hosted on Shopify, which enables us to provide a secure and smooth shopping experience for you.


By using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described here.





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1. Information We Collect



We may collect the following types of personal information to provide and improve your experience:


  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.
  • Payment Details: Credit/debit card information, UPI or other payment method details.
  • Account Information: Username, password, and preferences.
  • Order & Transaction Details: Items purchased, viewed, returned, or exchanged.
  • Communication Data: Any messages, inquiries, or feedback you send to us.
  • Device & Usage Data: IP address, browser type, device information, and cookie data.






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2. How We Collect Your Information



We collect personal information from various sources:


  • Directly from you when you create an account, place an order, or contact us.
  • Automatically through cookies and similar technologies while using our website.
  • From service providers such as payment processors, analytics, and shipping partners.
  • From business partners or third parties who help us provide marketing and advertising services.






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3. How We Use Your Information



Depending on how you interact with us, we may use your personal information for the following purposes:


  1. To Provide and Improve Services:
    • Process your orders, manage payments, deliver products, and store your preferences.

  3. Customer Support:
    • Respond to your inquiries, provide help, and manage your account.

  5. Marketing and Promotions:
    • Send emails or notifications about new offers, sales, and product updates.

  7. Security and Fraud Prevention:
    • Protect your account, detect fraudulent activity, and ensure safe transactions.

  9. Legal Compliance:
    • Fulfill legal obligations and respond to lawful requests by authorities.






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4. How We Share Information



We share your personal information only in necessary situations, such as:


  • With Shopify and other service providers (for payment processing, shipping, analytics, etc.).
  • With marketing and business partners to deliver relevant ads or offers.
  • When required by law or legal processes.
  • When you consent or request us to share it.






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5. Relationship with Shopify



Our store is powered by Shopify.

Shopify processes some of your personal data to provide and improve its e-commerce services. Your information may be transferred internationally as part of this process.


For more information on how Shopify handles your personal data, please visit:

👉 https://privacy.shopify.com/en





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6. Third-Party Links



Our website may contain links to third-party websites.

We are not responsible for the privacy or security practices of those websites.

Please review their policies before sharing any personal information there.





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7. Children’s Privacy



Our Services are not intended for use by children under 18.

We do not knowingly collect or store any personal information from minors.





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8. Security and Retention



We use administrative and technical measures to protect your data.

However, no online system is 100% secure.

We retain your information only as long as needed to fulfill your orders, comply with legal obligations, or resolve disputes.





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9. Your Rights



Depending on where you live, you may have certain rights regarding your personal information:


  • Right to access the information we hold about you.
  • Right to delete your personal data.
  • Right to correct inaccurate details.
  • Right to receive a copy (data portability).
  • Right to opt out of marketing emails (unsubscribe anytime).



To exercise these rights, you can contact us at svarbha@gmail.com.





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10. Complaints



If you have concerns about how we handle your personal information, please contact us first.

If you’re not satisfied, you may also file a complaint with your local data protection authority.





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11. International Data Transfers



We may transfer and store your data outside your country (e.g., in India or other locations).

When transferring data from the EU or UK, we follow standard contractual clauses approved by the European Commission to ensure proper protection.





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12. Updates to This Policy



We may update this Privacy Policy periodically.

Any updates will be reflected with a new “Last Updated” date on this page.





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13. Contact Us



If you have questions or requests regarding your privacy or this policy, you can contact us at:


📧 Email: svarbha@gmail.com

🏠 Address: Svarbha, Near Petrol Pump, Buxar, Bihar – 802114, India